Privacy Policy

Last updated on 24.08.2015

Marmot OÜ is a tour operator registered in Estonia with the registration code 12162222 and located at Madala 30 – 4, 10315 Tallinn.
This Privacy Policy aims to explain what personal information we collect, for what purpose and how we process it. This information is provided by users through our website, email/phone conversations, etc.
By submitting your personal information to us, you are giving your consent to this Privacy Policy which details are below.
We may modify or amend this Policy at any time and without prior notice, and therefore update the present Privacy Policy. For this reason, we recommend you to check it as often as possible to be sure to understand how your data is handled by Marmot.

1. Collection and processing of personal information

Marmot only collects personal information, that is specifically and voluntarily provided by visitors, users or travellers by various means of communication such as email, phone, site, paper, etc.
The information collected is typically but not exclusively: first/last name, date of birth, sex, nationality, email, phone number, your student status, your personal Estonian ID number, some information about your diet and/or allergies and passport data. Most of this information is collected when you join a trip, through your traveller’s account protected by a password you choose.
We collect this information for one main purpose which is to organize the best trip for you. This information is generally required to arrange transport, accommodation, customs, activities, etc. Some information may be used for our own statistics and to improve our services.
The information we collect is mainly stored in our customer information database and travellers can access their information through their traveller account’s profile. We retain this information as long as necessary to service your current request and any similar future requests, or until you request that we delete the information.
You have the right to access all the data we hold about you, and to demand the correction of inaccurate/misleading data or its deletion. Please send your inquiries to

2. Distribution of personal information

For organizing your trip, we need to disclose your personal information to third parties such as our suppliers, partners, contractors to ensure the good provision of our travel services. These third parties are for example: transporters, accommodation, guides, etc.
We may also disclose your information in order to comply with a legal obligations, or if Marmot is acquired by or acquires another legal entity.
Marmot does not sell, lease, rent or make otherwise available your information to third parties for their marketing purposes.

3. Cookies

Our site may use cookies. Cookies are small pieces of data stored in your web browser, that assist us in providing a more customised web site experience. Cookies are used for gathering information such as browser type and operating system, country of access, IP address, tracking the number of users, and understanding how you use the site.
In the event you do not wish to receive cookies, you may configure your web browser to not accept cookies. You are free to decline cookies, but you may not be able to use all the features and the functionality of the site.

4. Third party websites

Our site contains links to other site on Internet. Please note that we are not responsible for their content and we do not accept any liability in this matter. We recommend that you read the privacy policy of every website you intend to use prior to do so.